As LEADERS in the Industry, we want your entire experience with Independent Living USA™ to be easy and hassle free… from your initial phone call through your daily soak in your new Walk-In Bathtub.  We pride ourselves on customer service.  Read this for yourself on our Customers page.  There you'll read how all of our Walk-in Bathtubs are relatively “easy to install”, and how we “go the extra mile” to make the entire process simple and easy. 

When you receive your new Walk-In Bathtub directly from the factory, it's pretty much ready to simply hook up and enjoy.  However, you may be in need of some installation assistance, so…

We will assist you with your installation in three ways:

#1 - Most everyone chooses to get their own installer (plumber, contractor, handyman, brother-in-law... whatever) or install their new Walk-In Bathtub themselves.  We will give you an Installation Guide complete with all the details, diagrams, and drawings necessary for you or your installer to get the job done right.

plus, if needed…

#2 - You or your installer will be able to speak directly with our dedicated Walk-In Bathtub installation engineers.  They are normally available from 9:00 AM to 7:00 PM Monday through Friday, Eastern.  They will answer any questions or personally walk you through any phase of the installation you may need.

or, if desired…

#3 - In certain geographic locations we may be able to refer you to installers.  

When we say easy and hassle free, we mean it!